"At Grand Entrance, we not only have a passion for delivering on our three core values of responsive service, innovative products and green solutions, but we also do our best to make it fun. We want our customers to enjoy doing business with us as much as we enjoy coming to work."
"We leverage our industry experience, creative solutions, green initiatives and innovative products together with a responsive approach to benefit our customers. I am fortunate to work with a dedicated team of individuals who focus everyday on customer service and customer loyalty. We strive to be the best producer and supplier of interior products for the retail. restaurant and hotel markets."
"It gives me great pleasure to help customers with solutions to their problems. Whether it's shipping a job the same day it is ordered, or it's solving a problem in the field, being able to help the customer/contractor/owner who needs an immediate resolution is gratifying."
"Keeping employees happy and satisfied increases their productivity which in turn positively effects the end result to the customer. I think it's important to look at what's inside the company and how to improve it because ultimately what goes on inside the office will effect what kind of experience the customer has with Grand Entrance. Happy and productive employees equals happy and satisfied customers."
"My goal as the Customer Care Manager is to be sure each customer receives top notch service that is above and beyond the norm. I want them to say "Wow, I've never had that level of customer service before."